Privacy & Confidentiality Policy

1. INTRODUCTION

Welcome to LariDea - Kids' Café. LARIDEA Co. Ltd. is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our facility or use our website at https://laridea.co.th/.

By accessing our premises or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (phone number, email address)
• Child's name, age, and date of birth
• Emergency contact information
• Payment information (credit card details, billing address)
• Health information (allergies, medical conditions relevant to safety)
• Special requests or preferences for events and bookings

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages viewed and links clicked
• Time and date of visits
• Referring website or search terms used

2.3 CCTV and Security Information

Our facility is equipped with CCTV cameras for security and safety purposes. Video recordings may capture your image and activities while on our premises. These recordings are used solely for security, safety monitoring, and incident investigation.

2.4 Photos and Videos

We may take photographs or videos of activities at our facility for promotional and marketing purposes. These images may be used on our website, social media, or marketing materials. If you do not wish your child to be photographed, please inform our staff upon entry.

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

• To provide and maintain our services
• To process payments and manage bookings
• To ensure child safety and facility security
• To contact you regarding bookings, events, or emergencies
• To respond to inquiries and customer service requests
• To send promotional materials and newsletters (with your consent)
• To improve our facilities, services, and customer experience
• To analyze website usage and optimize our online presence
• To comply with legal obligations and resolve disputes
• To prevent fraud and protect our business interests

4. LEGAL BASIS FOR PROCESSING (PDPA COMPLIANCE)

Under Thailand's Personal Data Protection Act (PDPA), we process your personal data based on:

• Consent: You have given explicit consent for us to process your personal data.
• Contract: Processing is necessary to fulfill our service agreement with you.
• Legal Obligation: Processing is required to comply with Thai law.
• Legitimate Interest: Processing is necessary for our business operations and security.

5. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, website hosting, marketing services). These providers are contractually obligated to protect your information and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

5.4 Emergency Situations

We may share information with emergency responders or medical personnel in case of a health or safety emergency involving your child.

6. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical records in locked cabinets
• Encryption of sensitive data during transmission
• Access controls limiting employee access to personal data
• Regular security assessments and updates
• CCTV footage stored securely with limited retention periods

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

• Booking and payment records: 7 years (for accounting and tax purposes)
• Customer contact information: Until you request deletion or 3 years of inactivity
• CCTV footage: 30 days (unless needed for investigation or legal purposes)
• Marketing consent records: Until consent is withdrawn

8. YOUR RIGHTS UNDER PDPA

Under Thailand's Personal Data Protection Act, you have the following rights:

• Right to Access: Request confirmation of what personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Restriction: Request limitation of processing of your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us using the information provided in Section 13. We will respond to your request within the timeframe required by Thai law (typically 30 days).

9. CHILDREN'S PRIVACY

We are committed to protecting children's privacy. We collect children's information only with parental consent and for purposes directly related to providing our services. We do not knowingly collect personal information from children for marketing purposes. Parents or guardians have the right to:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection or use of their child's information

10. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. For detailed information about our use of cookies, please refer to our separate Cookie Policy.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. INTERNATIONAL DATA TRANSFERS

Your personal information is primarily stored and processed in Thailand. If we transfer data internationally, we will ensure appropriate safeguards are in place as required by the PDPA and will obtain your consent where necessary.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and at our facility. The 'Effective Date' at the top of this policy indicates when it was last revised.

14. CONTACT INFORMATION AND DATA PROTECTION OFFICER

If you have questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact us:

LARIDEA Co. Ltd.

Location: Pattaya, Chon Buri, Thailand

Website: https://laridea.co.th/

Email: laridea.kids.cafe@gmail.com

Data Protection Officer: laridea.kids.cafe@gmail.com

15. COMPLAINTS

If you believe your privacy rights have been violated, you have the right to file a complaint with us or with the Thailand Personal Data Protection Committee (PDPC). We encourage you to contact us first so we can address your concerns.